Privacy policy

Last updated: 18 January 2026 

GlasVault (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy 
explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. 

1. Information We Collect 

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers) 
    Automatically Collected Information
  • IP address
  • Browser type and device information 
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies 

2. How We Use Your Information

We use your information to: 

  • Process and fulfil orders
  • Communicate with you about your orders or enquiries
  • Improve our website, products, and services
  • Send promotional emails or updates (you may opt out at any time)
  • Prevent fraud and ensure website security 

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with: 

  • Payment processors (for secure payment handling) 
  • Logistics and delivery partners
  • IT service providers (website hosting, analytics, email services)
  • Legal authorities if required by law 

All third parties are required to protect your information and use it only for the intended purpose. 


Cookies and Tracking Technologies

We use cookies to: 

  • Enhance user experience
  • Analyse website traffic and usage patterns
  • Remember your preferences. You can control or disable cookies through your browser settings

Please note that disabling cookies may affect website functionality. 


Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. 


Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. 


Your Rights

Depending on your jurisdiction, you may have the right to: 

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (subject to legal requirements)

To exercise your rights, please contact us using the details below. 


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. 


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. 


Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact GlasVault Support